WhatsApp chatbot

Last Updated: 09.10.2025

To automate the process of communicating with your customers on WhatsApp, you need to create business accounts on Facebook and WhatsApp to connect your number to the WhatsApp Business API and use your chatbot. With a simple WhatsApp chatbot connection wizard, you can do this in three steps.

Last Updated: 23.06.2025

Once you create your account, you will be able to: You can see the current limits on the number of sessions per day on the WhatsApp manager page.

Last Updated: 26.11.2025

There are two possible reasons why you haven't received a code for registering your WhatsApp Business API client. First, your phone number is associated with a non-commercial account (WhatsApp or WhatsApp for Business for users). Second, you have already connected this number to the WhatsApp Business API through another provider.

Last Updated: 29.01.2025

You can verify your business in Facebook Business Manager to access specific products and tools for your business and make full use of the WhatsApp Business API to build chatbots. Also, a verified company inspires more trust among users.

Last Updated: 11.11.2024

Users who have connected their phone number to the WhatsApp Business API can send campaigns to their audience. Sending campaigns to all of your subscribers is possible with an approved template.

Last Updated: 29.01.2025

Messenger campaigns are a reliable way to attract new customers and keep the attention of loyal customers. Keep in touch with your clients, inform them about important events or changes to their order statuses, and remind them about scheduled events they signed up for.

Last Updated: 14.08.2025

To send paid messages through the WhatsApp Business API in SendPulse, your WhatsApp Business account must have an active SendPulse credit line. This payment method is automatically created when you add a chatbot to your business account and allows SendPulse to pay Meta for your WhatsApp usage.

Last Updated: 23.06.2025

Marketing Messages Lite API helps you filter WhatsApp advertising campaigns by opens and clickthroughs and send them only to recipients who are more likely to take action.

Last Updated: 26.11.2025

You can create a dedicated flow that runs when a user enters a chat with your business account for the first time. This helps you send welcome messages and prompt subscribers to start a conversation.

Last Updated: 26.11.2025

In WhatsApp chatbots, you can run flows automatically when a subscriber places an order through your WhatsApp catalog. This helps you process inquiries, send confirmations, and follow up when needed.

Last Updated: 11.07.2024

The flow builder is the main tool to set up your bot to welcome new subscribers, assist users, sell products, and notify a manager about users’ questions in the chatbot. Also, a chatbot can gather information and send it to your system for future use.

Last Updated: 23.06.2025

WhatsApp Flows are structured messages that collect subscriber data. You can add a template with buttons that open your forms right in WhatsApp. Your subscribers will be able to fill out and send these forms, and you can use these data points in future messages.

Last Updated: 29.01.2025

You can set up targeted Facebook ads to promote your products and services using WhatsApp and start chatbot conversations with users who interacted with your ads. You can leverage ads to strengthen your brand image, attract new customers, and keep in touch with them.

Last Updated: 29.01.2025

If you have a catalog with products configured in Facebook Commerce Manager, you can add a card or a list of products to your WhatsApp chatbots to attract users' attention and convince them to buy the product. Product cards can be used, for example, to advertise hotels, flights, travel destinations, and vehicles.

Last Updated: 29.01.2025

You can migrate your WhatsApp Business API number and change providers (BSP) to create chatbots in our builder. This article will show you how to migrate your number to SendPulse — an official provider of WhatsApp Business API — and create a chatbot environment with that number.

Last Updated: 29.01.2025

In this article, let's take a look at what kind of sending limits WhatsApp has, where to find your current limit and rating, and how to increase your level.

Last Updated: 29.01.2025

Frequency capping limits the number of WhatsApp marketing messages users receive during a certain period of time. This way, Meta encourages businesses to review their campaign policies and make them more relevant to users.

Last Updated: 29.01.2025

You can upload your base of subscribers who have given you their preliminary consent to send them messages in accordance with the WhatsApp policy and send them campaigns according to an approved template or work with a contact according to a chatbot script.

Last Updated: 12.06.2024

WhatsApp introduces pricing updates for messages sent via the WhatsApp Business Platform and WhatsApp Business API that will apply based on the conversation initiator and category.

Last Updated: 29.01.2025

Regularly updating your WhatsApp business profile data, such as display name and photo, allows you to keep your company information up-to-date, increase customer loyalty, and create a professional brand image.